Documents
Dealing with Learner Enquiries, Complaints & Appeals v2
The document below gives guidance to the Learner Registration Bodies (LRBs) on how to deal with enquiries, complaints or appeals from learners who have a ULN. It also explains the typical type of enquiries that LRBs can receive from a registered learner.
Download: Dealing with Learner Enquiries, Complaints & Appeals v2
